SalesForce Lightning


I tailored a User-Centered Design process for SalesForce Lightning when it was first released, and this has been applied to UX Design and Prototyping. In a nutshell, the goal is to make the software work for the user, instead of the other way around.

I wrote about the approach for A Design-Led Approach for Software as a Service Implementations.

The GE Power Lightning project won the Salesforce Lightning Digital Transformation Award at Dreamforce 2018.